Price Free
Category Other Hospitality & Catering
Published date 16/11/2016
Views 302
Country United Kingdom


Wedding and Events coordinator



We are looking for someone with a great personality to share their passion for the hospitality industry in delivering service with a smile. You should be motivated by client satisfaction and enjoy the challenge of organising weddings & events. The ideal candidate will be organised, an excellent communicator, have exceptional attention to detail and the passion to go the extra mile for our customers. Previous experience within a similar role is essential and the right candidate with a passion for hospitality and delivering fantastic weddings and events.



Enthusiastic, keen

Passionate, reliable

Able to work as part of a team

Organised

Good knowledge of Microsoft office

Good telephone manner



Responsibilities:



Responding to all enquiries (corporate, social and Wedding) in a timely, confident & professional manner, taking every opportunity to up sell and identify sales opportunities

Ensuring a high conversion rate of enquiries to sales

Conducting client show rounds and appointments, displaying a clear & comprehensive knowledge of the venue, menus and packages

Producing detailed proposals for prospective clients and client contracts, liaising to ascertain their precise event requirements and ensuring clients aware of the full terms of business

Liaising with the operational team to ensure all event details are handed over so that service is delivered to meet and exceed the client expectations

Managing the outsourcing of provisions for each event where required

Ensuring the highest level of customer satisfaction, both pre-post and during each event. Conducting post event feedback requests to check satisfaction and secure repeat business if appropriate

Holding strong working relationships with all departments, including, kitchen, front of house and head office

Carrying out spot checks at events, ensuring high operational standards are met at the venue

Researching markets to identify opportunities and benchmarking

Menu and package development

Organising and participating in Wedding Open Days and Wedding Fairs at the venue.




Name: Lauren


     

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    Seller:


    Lauren

    Location: portsmouth - United Kingdom


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